Aircall Review | Focos

Aircall Review

Aircall Review

3/5

Score based on customer user experience

How app scoring works:

We monitor app consumption and score apps based on how much they are actually used, its a great way for new users to gauge the values of an app.

What is Aircall?

Get to the heart of customer needs immediately and make a serious dent in your inbound call center queue. Aircall surfaces valuable context from your helpdesk, CRM, live chat, and e-commerce software, to anticipate customer needs on every call, helping you reduce wait times by making reps more efficient than ever before. Join 7,500+ companies that trust Aircall to strengthen their customer relationships with first-class call center features like: SMS, advanced call routing, IVR, analytics, and more.

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Make work easier

Work securely and clutter-free with fewer distractions than in a browser. Bring the apps you and your team use to the front and center, no more getting lost switching in-and-out of browser tabs.

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Create a dedicated workspace for yourself and other users, so you can use the apps you love alongside each other. Discover new apps. Run multiple accounts of the apps you love at the same time without having to logging in-and-out.

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