Freshdesk Review | Focos

Freshdesk Review

Freshdesk Review


Score based on customer user experience

How app scoring works:

We monitor app consumption and score apps based on how much they are actually used, its a great way for new users to gauge the values of an app.

What is Freshdesk?

Freshdesk is a cloud-based helpdesk software that provides solutions for customer service. It unifies conversations from the web, phone, email, chat, and social. It also helps users resolve problems across channels effortlessly. Users can also offer convenient self-service options, automate workflows, manage SLAs, and generate reports with Freshdesk. Over 40,00 customers are using Freshdesk, including HP, Harvard University, DHL, and Bridgestone.

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