Froged Review - Focos

Froged Review

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Froged Review Score
3/5
Score based on customer user experience

What is Froged?

Increase your sales, improve customer service, and engage your customers with a behavioral marketing platform. Build a product known for long-term customer retention by onboarding users faster, improving customer outcomes, and building a product known for long-term customer retention. From a single, powerful platform, onboard, engage, and provide proactive customer support. It’s completely customizable, and it’s completely free. Select the number of modules you require (Live Chat, Knowledge Base, and Updates) and begin providing outstanding support in a beautiful widget. Hundreds of conversations can be managed on a single platform. All of your contact’s behavior, conversations, and attributes will always be accessible with a single click. To have a fluent discussion with your customer, send them documents, use our fast save replies to answer and quote messages, and send them copies. Use our Knowledge Base to organize and give documents to your users. It’s a powerful, simple, and robust toolkit. 

With our smart self-service widget, we can help you reduce support costs and ticket volume. Before users start a conversation to qualify leads, they must first fill out a qualification form. Let people notice when your team will be back online by posting office hours. Hours will be converted to their local time zone. Quote Messages: If you get many messages from the same person, don’t worry about it; quote the sentence and respond to each one separately. Add as many saved responses as you want. To save time, you can respond to frequently asked questions or comments from your chat. Assign tags to make it easier to identify contacts and associate them with the same trait. Hours will be converted to their time zone for them to see. Quote, Messages: If you get many messages from the same person, no problem, quote the sentence and respond to each one individually. Saved responses can be added in bulk. You can use your chat to respond to frequently asked questions or comments to save time. Assign tags to contacts to make them easier to identify and associate. When a customer initiates a conversation, we provide you with an event menu to see all of their data and behavior. Behavioral emails differ from traditional email campaigns. They are triggered by a specific action taken by one of your contacts. By using previously saved segments or filtering an audience, you can reach out to your customers in a formal way to reinforce any marketing creativity you’re running. Increase engagement and effectiveness by personalizing your behavioral emails with attributes such as the recipient’s name. The most amazing tool in our Platform is auto-messages. You can use them to schedule messages that will be sent automatically based on user behavior. Choose when your auto message is sent; it can be sent in response to an event or when a contact visits a page. You can apply various conditions that the user must meet to appear for the auto message. Choose whether or not you want the recipients to respond to the auto message and start a conversation. You can customize the look of the auto message. A simple notification, a widget notification, or a full notification could be used. You can reach all users you want to keep them engaged with your product by using previously saved segments or filtering the audience. To create beautiful emails, use a WYSIWYG editor. It’s effortless to set up, and there’s no need for a code. To use FROGED, copy and paste our script or install our plugin.

There are tens of thousands of ways to automate your processes. It’s simple and quick to migrate your data to FROGED! It takes less than 5 minutes on average! Improve customer satisfaction and long-term customer success by onboarding customers faster. You can create, build, and analyze your strategies from the same Platform. Create stunning campaigns to welcome new users to your product or service and guide them through the setup process with a WOW factor. All in one powerful widget, provide proactive support with helpful documents, impressive product updates, and manage customer conversations. Hundreds of conversations can be handled on a single platform. All of your contact’s behavior, discussions, and attributes will always be accessible with a single click. To have an eloquent conversation with your customer, send them documents, use our fast save replies to answer and quote messages, and send them documents. Customize your widget with your branding. Choose the number of modules you’ll need and get started providing incredible support in a beautiful device. Powerful, straightforward, and quick. Organize and share documents with your users using our Knowledge Base. With our smart and self-service widget, you’ll cut support costs and ticket volume.

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